Frequently asked questions
What are AirTAC's main product series? How can I find the products I need?
AirTAC offers a comprehensive line of pneumatic components, which primarily includes:
- Cylinder Series: Including standard cylinders, compact cylinders, guided cylinders, rodless cylinders, etc.
- Solenoid Valve Series: Series like 3V, 4V, 2V, 2W, covering various sizes and control methods.
- Air Preparation Units: Filters, regulators, lubricators, and F.R.L. combinations.
- Other Components: Tubing, fittings, flow control valves, mechanical valves, etc.
You can visit our shopping website airtac-shop.com, or contact our technical support team. Based on your application needs (such as the cylinder's bore, stroke, solenoid valve's port size, voltage, etc.), they will help you with quick product selection.
How should I choose the right cylinder or solenoid valve for my equipment?
- For cylinders: The main considerations are bore and stroke. The bore determines the output force, and the stroke determines the travel distance. You also need to consider the mounting style, working environment, etc.
- For solenoid valves: The main considerations are port size, number of ports, control method, and voltage. The port size must match the cylinder or tubing; the number of ports and control method determine the cylinder's action (e.g., a 5/2-way valve controls a double-acting cylinder); the voltage must match your control system.
If you are unsure, we recommend providing information about your equipment's operating conditions, the cylinder's required output force, or the load, and our engineers will provide you with professional selection advice.
What is the price of AirTAC products? What are the advantages compared to other brands?
AirTAC is known for its high cost-effectiveness. Compared to some international first-tier brands, our products offer reliable performance and stable quality at a more competitive price. Our advantages are:
- Value-oriented: We aim to provide excellent performance at a reasonable price.
- Complete product chain: Our strong manufacturing capabilities and comprehensive product series meet customers' one-stop purchasing needs.
- Global service network: This ensures you can receive timely technical support and product supply.
What is the quality of AirTAC products? Do you have quality certifications?
AirTAC has always placed product quality first. Our product lines have passed multiple international quality system certifications, including ISO 9001, ISO 14001, and OHSAS 18001. We strictly control every stage, from raw material procurement to finished product delivery, to ensure the stability and reliability of product performance.
My solenoid valve isn't working, but the manual override works. What's the problem?
This is usually a fault with the coil or power supply. Since the manual operation is normal, it indicates that the spool and air path are fine. Please check:
- If the coil voltage matches the power supply voltage.
- If the coil wiring is correct and secure.
- If the coil is burnt out due to overheating or overvoltage.